Store Policy

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At Rangoon Marketplace, your privacy and safety are our utmost priority. We are committed to complying with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR), to ensure that your personal information is handled securely and transparently.

1. Information We Collect

We collect and process the following categories of personal information:

• Account Information: Name, email address, phone number, billing and shipping address.

• Order Details: Purchase history, payment information (processed securely through third-party payment processors), and delivery preferences.

• Usage Data: IP address, browser type, device information, and cookies to enhance your experience.

• Customer Support Information: Any communication or information you provide when contacting us.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: Processing and delivering your orders.

• Customer Support: Addressing inquiries and resolving issues.

• Personalization: Providing tailored recommendations and improving your shopping experience.

• Legal Obligations: Complying with Finnish and EU regulations, including tax and accounting requirements.

• Marketing (Optional): Sending promotions and updates if you have opted in.

3. How We Protect Your Information

We implement technical and organizational measures to safeguard your data:

• Data Encryption: All sensitive data is encrypted during transmission and storage.

• Secure Payment Processing:

• Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

• All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• Access Control: Only authorized personnel can access your data on a need-to-know basis.

• Regular Audits: We regularly review and update our security practices.

4. Sharing Your Information

We only share your data when necessary and with trusted third parties:

• Delivery Partners: To deliver your orders.

• Payment Processors: To facilitate secure transactions.

• Legal Authorities: When required by law.

• Service Providers: For website hosting, analytics, and marketing services.

• We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

We never sell your personal information to third parties.

5. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Rectify any inaccuracies in your data.

• Deletion: Request the deletion of your data (subject to legal obligations).

• Restriction: Limit the processing of your data.

• Portability: Receive your data in a structured, commonly used format.

• Objection: Object to data processing for marketing purposes.

To exercise your rights, contact us at rangoonmarket.fi@gmail.com.

6. Cookies

Our website uses cookies to enhance functionality and analyze usage. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Rangoon Marketplace does not knowingly collect personal information from individuals under the age of 16. If you believe a child’s data has been inadvertently collected, please contact us immediately.

8. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.